Holiday Emerald Hotel - Hanoi

My journey from doubt to delight

The location was perfect, right in the Old Quarter, with amazing staff who really went the extra mile, we seemed like we were at home.

I found some noise from neighboring rooms disturbing during the night, which affected my sleep a bit.

We had a brilliant stay for my last business trip.

The breakfast was awesome with so many options and all the food was local. The location was best possible, near an ornate restored 12th-century shrine. Really enjoyed this family-friendly hotel, and we would stay here again.

The breakfasts with so many options. Great service and GREAT location adjacent to the old quarter and all the awesome back street alleys.

1. Excellent breakfast options, friendly and helpful staff, clean and cozy room

This hotel offers an excellent location right near the city center. Jenny, the host, was helpful in organizing our day trips to Halong Bay and Ninh Binh. The room was super clean and had great amenities like air conditioning and a tv. Breakfast featured a variety of fresh fruits and a la carte options, tasty. I encountered some issues with the shower water pressure, unexpectedly weak. The fridge in our room had some cleanliness issues, with moths noted in the freezer. Minor upgrades are needed for a couple of the rooms, particularly to improve shower functionality. Despite the inconveniences, the staff's commitment to service and the overall value were good.

The location in the Old Quarter was perfect for exploring, and the staff were really good, especially Jenny, who helped with transportation and local tips. The breakfast had a lovely variety and was delicious.

No concerns at all!

My room had no window. I half expected it to double as a cozy little cave!

The location of Holiday Emerald is superb, right in the heart of everything with easy access to major attractions like the Hanoi Opera House and Sword Lake. The staff were commendable, providing really good service and accommodating requests for dishes like omelettes and Vietnamese coffee during breakfast. The room was well-equipped and I appreciated the business center and free in-room WiFi, which enhanced my work-related stay.

The only concern was the slow check-in process.

The room was spacious and comfy, and they let us store our bags safely. Loved the clean vibes and great decor.

This was just an appropriate option for a fleeting moment in Hanoi with excellent value for money. Try the local breakfast for a real taste of the area.

I stayed in the Superior Double Room for a night and it was really nice! The bed was super comfy. The room was clean and had great hot water pressure in the shower. The early check-in was a lifesaver since my girlfriend wasn't feeling well. The hotel vibe was warm and cozy, which I loved. The only downside was a bit of noise from the street, but it wasn't too bad overall.

We had a fantastic 4-night stay where the rooms were beautifully decorated and spotless. The bathroom had a rain shower that felt incredible. I loved taking advantage of the relaxing rooftop area in the evenings and the tasty breakfast options each morning. Only downside was that the elevators were a bit slow, but it didn't take away from our overall enjoyment! 🌟

It was just an appropriate option for a weekend breather in Hanoi with a good price-quality ratio. The staff offered excellent support for organizing my day trips, making it so smooth and easy. Ask for room with a window to avoid feeling too enclosed.

Good location with nearby restaurants and local eateries. Well-maintained and clean rooms. Friendly staff offering assistance with tours and travel arrangements. Reasonable price for the quality and amenities provided. Complimentary Wi-Fi and tasty breakfast included.

The location of the Holiday Emerald Hotel is truly magnificent, just steps away from eateries, the night market, the cathedral, Hoan Kiem Lake, restaurants. the staff is top-notch, offering five-star service, and the hotel provides convenient amenities like free wake-up service and ironing facilities.